Theater Programs are No Longer Interesting

 Theater Programs are No Longer Interesting

Steven B. Zwickel

July 27, 2026

I Used to Love Theater Programs

My parents, especially my mother, were avid fans of the performing arts. They believed that it was important for their children to be exposed to these from an early age. As with our choices of food and drink, we weren’t expected to like everything, but they insisted we try out new things. 

I grew up in New York City and my parents were avid theater-goers, so I started attending shows on Broadway when I was really quite young (my sister and I have the dubious distinction of being among the youngest audience members ever kicked out of The King and I—I was 4, she was 3—we knew all the songs and sang along!)

And so, from the time we were quite little,  my sister and I were taken to see musicals, shows, concerts, operas, and ballets. By the time I was a teenager, I was in love with the theater. {Concerts and operas also appealed to me, but ballet never interested me.}

One of my favorite souvenirs from many of my trips to the theater were Playbills, and I kept collecting these as I grew up and eventually moved from New York to Wisconsin. {Playbill is the brand name of a free program given to audience members in New York and some other American theaters <https://playbill.com/>}

I began collecting memorabilia, particularly theater programs, but also original cast recordings (at first 78 rpm records, then cassette tapes, then CDs). My collection grew over time until several large boxes were taking over our basement. I  had a collection of some 300–400 theater and concert programs—some from Broadway, some from the London stage, some from Chicago, and many from Wisconsin. Among the cast lists are some of big names in modern-day theater (a few from before they went on to become big stars—you would recognize them immediately).

In July, 2021 I contacted the Wisconsin Center for Film and Theater Research <https://wcftr.commarts.wisc.edu/> about making a donation to the Archive Playbill Collection. I explained that I had theater programs and Playbills from theater productions and concerts done in New York City, London, Chicago, and Wisconsin dating from approximately 1960 to 2020. I also had programs for the Madison Symphony Orchestra, Madison Chamber Orchestra, Madison Theater Guild, Forward Theater Company, Madison Ballet, CTM (Children’s Theater of Madison), and Madison Opera. 

In addition, I offered to donate a lobby poster, London cast recording LP, movie script, and the Philadelphia tryout program and ticket stubs for the musical My Fair Lady. And I also had programs and audio cassette recordings from 1977-1986 productions of Gilbert & Sullivan operettas by the Madison Savoyards, audio cassettes of cast recordings of various musical and opera productions, and 35 years’ worth of programs and one poster from American Players Theater in Spring Green, Wisconsin <https://americanplayers.org/> (Winner of a Tony Award in 2026!).

The star of my collection was a program and ticket stubs from the Philadelphia tryout run of My Fair Lady! at the Erlanger Theater on the 3rd night of a month-long run—Feb. 18, 1956. They are extremely rare and I have never found anyone who had anything like them. (Eliza sings a song called “I Want to Dance All Night”—thank goodness they changed that lyric!). In Act I, Scene 9 the song “Say a Prayer” was cut from the show but Lerner and Loewe used it in the 1958 musical film Gigi. 

The program and tickets (and the Erlanger Theater ticket envelope) were given to me by a woman who was there that night, so I can authenticate them. I think a real musical theater buff or Julie Andrews fan would probably pay a lot for them.

The Wisconsin Center for Film and Theater Research took the entire collection.

Why I Don’t Like Theater Programs

Over the past few years I have come to dislike printed theater programs and I no longer collect them. Here’s why:

➽ Too many pages in modern-day programs are devoted to “our wonderful sponsors”. It must appeal to the vanity of those who can afford to donate $25,000+, but it comes across as boasting and bragging about how rich they are. Don’t they know that the highest form of charity is that which is given anonymously? {OK, according to Maimonides <https://en.wikipedia.org/wiki/Tzedakah> complete anonymity, where neither party knows the other, is the second-highest form.}

I understand the reason for listing all of “our wonderful sponsors”—it’s supposed to encourage other rich people to become wonderful by donating. But it’s annoying to those of us who just want to know more about the play we are about to see.

➽ Director’s Notes used to tell us a bit more about the show, its origins, and perhaps some insight into its meaning. Nowadays, it seems they think it’s important to tell the un-amazing story of how the director came across this “obscure” play (often after it won tons of awards abroad) and how incredible and insightful it is, even if it is hundreds of years old and “a play about nothing.” Most importantly, we are told that this play is RELEVANT to the way we live TODAY!

➽ Once upon a time, it was interesting to read a little bit about the performers’ backgrounds, just to help us remember where we might have seen them before and to note their credentials. Now we get a complete resumé, alongside a heavily edited headshot, of every actor and everyone else who may have had anything to do with the show. Are there really people who want to know that the Assistant to the Prodcution Assistant to the Touring Company Co-Stage Manager worked on “Our Town” in Kalamazoo? 

I also note an alarming growth in the list of organizations, and people (including headshots and bios) listed as producers. 

And, of course, many entries finish with either #  or @ so we can “like” and “friend” them on social media, or with a shout out to someone “ who always believed in me.” I believe I will turn the page.

➽ I do not have a PhD in Advanced Music Theory, so I am completely lost when the program notes for a concert contain an extensive vocabulary, usually in Italian (occasionally in another European language), explaining the music that will be played. 

“The third alesatura movement, features an uccisore ensemble reflecting the peasants’ march into combat with the giant grasshoppers, followed by a mordant credenza motif in C-flat spazzatura calderossa, typical of the composer’s devotion to cestino oblongatto.” This kind of thing does not make me allegro.

Of course I will continue to be part of the audience at many concerts, plays, and shows. I still enjoy a great night watching and listening to professional entertainment. But the programs they give out will go back into the rack for re-use when the curtain comes down. I won’t be saving them any longer.

I Used to Be a Movie Lover

Steven B. Zwickel 

July 6, 2026

 I used to be a real movie lover. Not any more.

A few weeks ago, I found a bunch of my old yearly planners and started browsing through them. Among the dental appointments (not enough, I now realize) and the job interviews (far too many), were the names of movies I’d gone to see. Year after year,, I’d gone to a movie theater 2 or 3 times or more almost every month. 

Sad to say, as I write this, it has now been almost 3 years since I last went out to see a movie, and I really hated the picture. 

What happened? I got older, of course, and I am no longer part of the target audience movie producers crave. But I think it goes beyond that; the movies have changed from artistic adventures to marketable consumer goods.

I’m a Baby Boomer and grew up at a time when movies were only available on the big screen at a theater. We had a black and white set, but the studios prevented movies from being shown on television until the middle of the 1950s. One of the very first times movies were shown on TV was “Million Dollar Movie” on WOR-TV (Channel 9 in New York), which showed the same movie twice every evening. While it was sometimes a struggle to get permission to watch TV on a school night {OF COURSE I’ll do all my homework first, momma!}, whenever we could, my sister and I would devour these films. We watched, sometimes twice in one night. 

Ginger Rogers & Fred Astaire in "Swing Time"

Eventually we had memorized all the songs in the Fred Astaire & Ginger Rogers musicals like Top Hat (1935), Follow the Fleet (1936), The Gay Divorcee (1934), Shall We Dance (1937). I would argue that “The Way You Look Tonight” from the 1936 film Swing Time is one of the greatest songs ever written (Alas,  I wish I could still hit those high notes!).

So I grew up to become a lover of movies and I think I must have seen hundreds. In Brooklyn we lived near a theater where you could watch two movies for a dollar and when I moved to Wisconsin I was lucky enough to live in a town with a one dollar theater.

Some time in the early 1980s we started renting movies on VHS tapes and watching them at home. These do not show up in any of my planners, but I know we did this, especially at holiday time, when we rented “family” movies. The VHS cassettes eventually gave way to DVDs, which we would play on my home computer before we got a DVD player. 

We survived the Covid pandemic by borrowing free DVDs from the public library. I will always be grateful to the library for helping us stay sane in a crazy time.

But then something changed. After the pandemic, even though it was safe to go to the movie theaters, I couldn’t find a reason to go. I studied the names, actors, and plot summaries of the new movies, but nothing appealed to me. 

Prequels or sequels, which seem to dominate the new releases, don’t interest me. You can learn more about the worst sequels (Jaws. The Karate Kid. Speed. Paul Blart: Mall Cop, etc.) at <​​https://editorial.rottentomatoes.com/guide/worst-sequels-of-all-time/> Somebody ought to put up a big sign in Hollywood, “If you don’t have a new idea, don’t make a movie.”

As if I needed another reason not to go see a movie in the theater, a  few months ago [Apr 27, 2026] the Wall Street Journal ran this headline, “The $50 Movie Ticket Has Arrived.” 

I put together a list of the types of movies I am not interested in watching and realized that it pretty much eliminated everything playing in the theaters.

I am not interested in:

🎥 Rom-coms: I’ve found my true love and have no interest in watching mis-matched couples battle for 2 hours on screen. If you ask me, none can compete with “Bringing Up Baby.”

🎥 Coming-of-age: They can’t pay me enough to watch awkward teens dealing with adolescence. Immaturity is not entertaining.

🎥 Coming out: People who  are not happy with the way they are can and should try something else to see if that is any better. I feel for them, really I do, but not enough to sit through hours watching other people’s internal struggles over sexual orientation.

🎥 Comic book movies: I was discouraged from reading comics when I was a kid and never developed a taste for them. If there really are super-heros, where the hell have they been all these years?  If I had super powers, I’d send all the re-makes, sequels, and spin-offs of these movies to a distant galaxy.

🎥 One-man army: It was fun, at first, to watch Sylvester Stallone, Jean-Claude Van Damme, Liam Neeson, and Steven Seagal take on the bad guys. But, like the action figures people used to buy for boys {“They are NOT dolls!!!”} they are one-trick ponies. James (Sean Connery) Bond was different, because he had a sense of humor, but even he got stale and repetitive. The Bond movies became circus acrobat performances with fancy guns—the improvised weapons used to be amusing, but even those became clichés.

🎥 Pseudo-history: take any episode in history and jazz it up with modern-day sensibility (preferably by adding sex—straight, bi-, whatever), add loud, dramatic orchestral music (preferably loud enough to drown out the mundane dialog) and you have an “important”  movie. Wake me when it’s over. The old “swords and sandals” epics are still fun to watch and you can laugh at the stilted acting and oodles of ketchup that pour out of every wound.

🎥 Sci-Fi and Horror movies: Oh no! Don’t open that door/hatch! If you hear spooky music, well…..

🎥 Disney princesses, etc.: I am not, and have never been, the target audience for these films. I miss the days when Disney was subversive, with TV shows and movies about rebels and anti-heroes who weren’t afraid to take on the system. I remember Davy Crockett (Fess Parker), Zorro / Don Diego de la Vega (Guy Williams), Daniel Boone (Dewey Martin), and The Swamp Fox/Francis Marion (Leslie Nielsen). Disney also made shows about “The Magnificent Rebel” Ludwig van Beethoven, Scottish cattle thief Rob Roy, and English outlaw Robin Hood. Is it any wonder that the Baby Boomers became anti-establishment rebels?

🎥 Bio-pics: These re-work a pop culture icon into a great hero, who overcame (or failed to overcome) one or more of the following: poverty, child abuse, sexual abuse, drug abuse, alcoholism, a physical disability, harsh criticism, losing everything to a con man, wartime trauma, racial/ethnic/religious stigma and discrimination and make a movie about a modern-day hero. Maybe some people like knowing others had it worse off than they do. I’m not cold-hearted, but these kinds of stories don't interest me.

🎥 Redemption/Quest: An ex-con/ex-sheriff/ex-cop is trying to atone for some evil deed he did in the past and agrees to help a tough woman/disabled man/lost child find out what happened to her/his family, meeting a band of truly terrifying killers and killing a lot of people along the way. The ex-whatever is hoping that, by helping with the quest, he will be redeemed. There may be sexual tension between the ex-whatever and the person he’s trying to help, but who cares? 

If you add a bit of obsession, this category  includes the “Sane-guy-going Crazy” plot where the audience is treated to watching someone go bonkers for two hours. What fun!

🎥 Smart kids/stupid grownups: Long before their idiot parents realize it, their brilliant children know that their folks were meant for each other. Sometimes the kids plot against the adults, sometimes they plot to bring them together. So cute! I could gag.

We have a streaming service, and can find Pizzaflix on YouTube, so we have loads of really good old movies we can watch that we haven’t seen before. (By old I mean from before 1930.) 

They’re mostly in black and white and they rock (most of them; some are stinkers, I admit.) But they are entertaining and there is no one sitting behind me commenting—in a loud, annoying voice—offering uninformed opinions about every scene, actor, costume, and song.

         All of which leaves me with exactly no reason to go out to the movies. 

True Myths

Steven B. Zwickel 

June 30, 2026

If you’ve been conscious for a few years or spent time online at all, you have already been told that: 

a) whatever you do, you’ve been doing it all wrong, and 

b) most of what you think you know is completely wrong. 

Here is my contribution to misinformation. Feel free to share—after all, it was on the internet, so it must be true.

Defending the Border, the Natural Way!

Because landmines are illegal under international treaties, North Korea planted thousands of acres of poison ivy along the border. 

Math nerds got the beat!

Algorithms were invented in Algeria as a way to help dancers keep time.

Bikes are the pits!

Bicycle riding can damage the axilla nerves in your armpits. Every time you press down on the pedals, you strain these fragile nerves, which doctors believe can lead to crippling olecranon and result in severe articulatio cubiti, for which there is no known cure. The best way to avoid this problem is to ride “no hands.”

It’ll give you the jitters!

The Jitterbug dance was named for a species of deadly pythonflies that wobble, or jitter, before they attack their prey with a fatal sting. Pythonflies are native to Putzi Island in the North Khazakh Sea and water park.

Ouija beats Gallup!

A study found that the Ouija board was far more accurate at predicting the winners of local and national elections than the so-called “Scientific” polls. The teenaged Weird sisters of Albumen, Nova Scotia, using a homemade planchette, were able to call the winners of 18 elections consecutively. University-sponsored political polls only succeeded in picking winners 43% of the time.

You think you have friends? Hah!

A scientific study showed that people who claim to have friends are actually delusional. Researchers at the University of Death Valley Corroborations Fallacy Department interviewed everyone they know and all the respondents said that they didn’t believe that they were friends—more like y'know acquaintances, or like random guys they knew from someplace, or like just to hook up. The researchers did a statistical analysis and discovered that 88% of the people who thought they might have friends did not hear or understand the question or live on one of the seven continents, leading to margin of error greater than the sample size.

Watch those Cukes!

Always store cucumbers vertically in the refrigerator. This will keep them from realizing that they are going to end up in a pickle.

Not P________ C_________!

It is illegal to refer to _______ people as ______ people in seven states: _______, _______, _______, _______, ________, ______, and _______. In one state, _________, self-censorship is a felony!

School Kids got it Right!

“Liar, liar, pants on fire” is based on the way people used to testify in court in olden times. A witness was asked to stand next to an open fireplace and, if he was lying, it was believed his breeches would catch fire, thus exposing him as a liar. The practice ended with the invention of the “pinky swear” which was much more reliable.

Berry Unlikely!

Dingleberries were small, brownish fruits that  grew on the Dingle Peninsula of Ireland. Their putrid taste led people to use the same term to describe a foolish person or the stuff that gets stuck to one’s underpants.

Don’t talk nonsense!

The first “babbling” brook was located in ancient Babylon, for which it is named. Later, after a heavy rain event, it became the “Rivers of Babylon”. Using the word babble to mean talking nonsense did not become common until the invention of school boards.

Stay on your best behavior!

Rowdiness was not always considered rude or bad behavior. Algernon Michael Rowdy was a popular entertainer in the 16th Century, until one night he gotteth y- drunk and toreth up ye tavern in Derbytown. After that, rowdy became an epithet for a person who was out of control.

Stay Safe!

Automotive experts recommend the best way to test the airbags in your car is to try driving straight into oncoming traffic.

Chopper rides can cure you!

The best way to stop hiccups is to take a ride in a helicopter. The faster the helicopter rises, the faster the hiccups will stop. An elevator also can help. No one knows why this works, but it does!

Great Scot!

Bagpipes do not cause psychosis, according to a study by the National University of Scotland. Researchers found that most people—over 70%— are able to stay sane listening to “The Campbells are Coming.” However, the sight of a sporran led to paroxym in more than a third of those tested.

Quit yer bellyachin’, sailor!

The Yiddish word “kvetch” for a person who complains a lot originally applied to a type of small sailboat. Eastern Europeans used a double-ended boat to transport goods on rivers. These “yawls” were called ketches and they were hard to manage, so the sailors would complain in loud, vulgar (not the same as Volga, the river) language. Locals referred to this as kvetching.

If you have been putting your left shoe on first, you are endangering your life!

Always put your right shoe on before the left. Left feet are always larger than right, and squeezing your foot into a left shoe can force the arteries in your leg to contract, which is bad for your heart. Starting with the right shoe gives your circulatory system time to adjust.

Geologists find source of Quakes!

Terrorist groups are responsible for an increase in earthquakes, researchers found. The terrorists are known to jump up and down while screaming slogans. It is believed that this repetitive motion causes tremors in the earth’s mantle, which is primarily composed of silicate minerals rich in magnesium, iron, and calcium (such as olivine and pyroxene). Silicate responds with violent shaking and cracking of the surface—believed to be the origin of “Silicon” valley. The tremors slow down and stop when the terrorists get tired of jumping.

Think Artificial Intelligence is “artificial”? Think again!

If you’ve been fooled into believing that computers are behind so-called artificial intelligence AI, you are not alone. A poll of Americans found that this is one of most commonly held myths these days. What the folks behind AI don’t want you to know is that they have been using simians to respond as AI Chatbots. Once scientists proved the "Infinite Monkey Theorem" (where 1,000 primates with keyboards replicated the works of Shakespeare) it was a simple step to using them to answer users’ dumb questions online. Look at any FAQ page and see for yourself!

Don’t eat these if you don’t want to get pregnant!

Scarfing down buttery crescent-shaped rolls with jam for breakfast may land you in a real jam! These pastries came from Mesopotamia and were once called “Fertile” Crescent Rolls because eating them resulted in so many pregnancies. Better to switch to a mulch-based hot cereal.

There’s more to it than just brushing!

If you brush your teeth regularly, that’s a good thing, but it’s only half of what you should be doing for good dental health. Dentists recommend that, in addition to brushing, you spend time combing your teeth. Regular combing will make sure each tooth is straight up and down and you’ll avoid nasty “dent-riff”, the oral equivalent of dandruff in your hair.

And remember, if you read it online, it is absolutely, 100%, guaranteed to be true. Or not.

🇺🇸 No Flags Today

May 25, 2026

Steven B. Zwickel

Today is Memorial Day, a holiday set aside to remember those who died fighting for the USA. I have lived in this neighborhood for over 30 years. It was developed in the early 1950s and many of the first homeowners were WWII vets. The houses are almost entirely one-family homes, most of them remodeled ranch-style houses.

       When we first moved in, almost every house had a flag-staff holder mounted next to the front porch and you would see American flags flying in front of many houses. Today, when I took my dog for a walk, I didn't see a single flag flying anywhere. 

       I know why we decided not to put our flag out. We talked about it and both felt that, while we still love our country, we are ashamed and disheartened by the direction in which it is being led. Flying the Stars and Stripes was once a patriotic symbol that represented all of us. Now, it seems, the flag has been co-opted by people who seem to revel in the idea of a divided nation, of us (good, patriotic, conservative Americans) versus them (unpatriotic, people with liberal values).

       The term conservative comes from the idea of conserving, or saving. The original conservatives, disgusted by the excesses of the French Revolution (beheadings, seizure of estates, etc.) were those who argued in favor of conserving the political system. Wikipedia says "It entered the political lexicon in 1818 when French writer and politician François-René de Chateaubriand used the term to title his monarchist newspaper, Le Conservateur, which sought to roll back the policies of the French Revolution and restore the Bourbon monarchy." 

       The word liberal traces its roots to the Latin adjective līber, which means "free," "unrestricted," or "befitting a free man". The idea of a liberal education was supposed to enable lower- and working-class people to achieve a higher standard of living. Having a liberal political orientation came to mean someone was in favor of making changes and reforms that would make this possible. Wikipedia says, "With the rise of the Enlightenment, the word acquired decisively more positive undertones, defined as "free from narrow prejudice" in 1781 and "free from bigotry" in 1823."

       The idea of Left and Right, goes back to the French Revolution. An economic crisis led the French King to call a meeting of clergy, nobility, and commoners. The commoners left to start their own "National Assembly" (later known by other names) to decide what to do. Seats were not assigned, but delegates sat according to their political leanings: 

• Those who supported the King and wanted to keep the traditional system sat on the right. 

• Those who advocated getting rid of the monarchy and making changes sat on the left. The further a delegate sat to the left, the more radical his position. Supposedly, there was some competition to see who could sit farthest to the left without falling off the bench. 

       My father, a US Navy vet who served in WWII, spent 20 years in the Naval Reserves, and was a lifelong Republican, was the most patriotic man I ever met. He told me that, when politicians started wearing little US flag pins in their lapels, he was revolted. "If you really love your country, then you don't need to flaunt it with a flag pin," he said. He explained that you don't need to advertise your patriotism like wearing a t-shirt with a logo on it. Show your patriotism by working to make the American dream come true for everyone.

       That, of course, would require compromise and intelligent discussion of issues by those with the power to make things better. I keep hoping....

       Meanwhile, no flags.

       

Managing Artificial Intelligence in the Workplace

 Managing Artificial Intelligence in the Workplace

Steven B. Zwickel

April, 2026

Last year I was invited to give a presentation based on the  Communication-Based Model of Leadership I created {See <https://stevenbzwickel.blogspot.com/search?q=leadership>} 

I have done this presentation many times since I created it almost 20 years ago and I realized that it needed to be updated and refreshed before I presented it in 2026. The world has changed and my presentation needed to reflect those changes. 

I decided that I needed to add a section about being a leader in a world where people don’t feel safe. I have written about the importance of feeling safe before {See “It’s Better to Be Safe” August, 2020 <https://stevenbzwickel.blogspot.com/search?q=safety>} so it seemed logical to include ideas about what leaders can do to help people in the workplace feel safer in my presentation.

Then I realized that a major source of anxiety and fear nowadays seems to be coming from Artificial Intelligence (AI). It seems everywhere you look there are articles about AI and how (A) it will make life easier, (B) it is taking away people’s jobs, (C)  it is making people stupid, or (D) it will end civilization as we know it, which may, or may not, be true. 

All of these seem to add up to a major change in the workplace: AI makes people feel unsafe because they fear losing their job security, their privacy, their right to fair treatment, and their ability to trust the reality they see online. 

I decided to add a section to my presentation about dealing with AI in the workplace. This blog entry summarizes what I told my audience what I think leaders (supervisors, managers, bosses—anyone in charge of other people) need to think about.

To start with, I told my audience that you can’t keep people from being afraid. You can reassure them that you will do what you can to help with job security, privacy, right to fair treatment. Dealing with the other psychological/emotional impacts of AI may require major lifestyle changes (such as reducing/eliminating use of phone and social media—which often make people feel insecure about who they are, what they do, where they live, etc. because that is how advertisers get people to buy goods and services.

I explained that as near as anyone can tell AI is here to stay and that it will continue to cause problems. Although it is “easy to use” it can be a struggle to get useful responses from a chatbot. I consider myself good at framing questions so I get usable answers—the result of going through law school and graduate work in social work. But I have also struggled to get a reliable response from a chatbot, so I know that AI can be a real waste of time. 

I also know that AI sometimes hallucinates—it comes up with bad responses and false information. This can lead to a loss of the writer’s credibility, as in recent cases where attorneys were disciplined for citing legal precedents that didn’t exist. It can also lead to an organization making bad business decisions, which can result in wasting time and losing money.

I am a realist, so I know AI is not going away; we are going to have to learn to live with it. {I have no hope that our government will ever come up with a plan for regulating or controlling AI, so there is no point in waiting for legislation to make our lives safer}.

That means that leaders must now consider how to adjust to the reality of AI. If they do nothing, workers will continue to waste time trying to get useful answers, the company will continue to be at risk of losing money due to bad business decisions, and the organization may lose credibility if there are errors and misinformation in what it distributes.

Like it or not, use of AI in the workplace is inevitable, so let me suggest ways an organization might approach these problems. 

1.  I believe organizations must have a policy regarding the use of AI. I realize that this technology is brand new and no one knows what it will become, but if you don’t have a policy in place, people will not know what is considered acceptable. Start with a policy and revise it as AI use evolves.

2. Insist that anyone in the organization using AI must disclose that they did so. The rule ought to be “If you put your name on it, it better be yours, but if you used AI, you need to make that clear”. Call me old fashioned, but I think that people ought not to get credit for someone, or something, else’s work.

3.  Train people to use AI efficiently. The most important skill for using AI efficiently is knowing how to ask a question {prompt} to get a usable answer. Of course, different types of questions will yield different answers, so people need to learn to frame questions properly. Of course, training costs money; the company won’t like this! And training takes time and effort; no one will  like this!

4. Users of AI must conduct due diligence. Chatbots hallucinate! That means that all sources must be checked for validity. To protect the organization from lawsuits, the use of patented/copyrighted material must be noted and AI users should be prepared to answer questions about all the sources. The danger of not doing so is that relying on misinformation could cost a company a lot of money.